Callout triage
Capture the fault, property details and urgency before dispatching the best available engineer.
Manage urgent callouts, planned servicing, installations and compliance records from one place. Give office staff and engineers the same live information throughout every job.
Built around your operation
Plumbing & Gas
Respond quickly, protect recurring revenue and keep property records complete.
Emergency work disrupts the schedule and creates customer communication gaps
Service histories and Gas Safe records are hard to access on site
Deposits, parts and return visits make job profitability unclear
Every capability is connected to the same customer, site and commercial record, so your team works from current information.
Capture the fault, property details and urgency before dispatching the best available engineer.
Give engineers access to previous visits, appliances, notes, photos and customer communication.
Store landlord gas safety records, warning notices and appliance records with each job and property.
Automate annual servicing, customer reminders, renewals and repeat bookings.
Record parts required, arrange follow-on work and keep the customer updated automatically.
Issue invoices and payment links as soon as work is complete, including deposits and staged payments.
Record the issue and customer history while the enquiry is live.
Fit urgent and planned work into a live engineer schedule.
Capture appliance details, work carried out, documents, photos and signatures.
Invoice promptly and schedule the next service before the job disappears from view.
The result
Faster response times, more reliable service-plan revenue and fewer unbilled visits or forgotten follow-ups.
If you want better visibility, faster payments, and more control. TradeCentre gives you the system to do it.