Callout triage
Capture symptoms, location, access, customer type and urgency before dispatch.
Software for drainage companies
Manage drainage callouts, surveys and planned work from one live system
Handle urgent blockages, CCTV surveys, jetting, repairs and maintenance contracts with complete site history. Give engineers the information to diagnose and resolve work efficiently.
Built around your operation
Drainage
Improve first-time completion and turn survey findings into approved remedial work.
CRM and enquiries
Quotes and approvals
Scheduling and field teams
Invoices and reporting
What gets in the way
Built for the pressure points drainage contractors know well
01
Urgent callouts arrive with limited information and unclear responsibility
02
Survey media and findings are difficult to connect to estimates
03
Repeat issues are hard to understand without a complete site history
One connected system
Software that fits your work, not the other way round
Every capability is connected to the same customer, site and commercial record, so your team works from current information.
CCTV survey records
Keep survey references, observations, media, drawings and recommendations with the site.
Engineer and equipment dispatch
Match the job to suitable people, vehicles and jetting or survey equipment.
Remedial quotations
Convert defects and recommendations into clearly scoped repair options.
Waste and site evidence
Record work carried out, waste details, photographs and customer sign-off.
Planned maintenance
Schedule recurring cleans and inspections for commercial and managed sites.
From lead to paid
One clear workflow for every job
- 01
Triage
Understand the symptoms, location, risk and equipment required.
- 02
Attend
Dispatch with site history and capture diagnosis and work completed.
- 03
Recommend
Turn survey evidence into a clear remedial proposal where needed.
- 04
Prevent
Create a planned maintenance schedule for repeat-risk sites.
The result
Better diagnosis, fewer repeat visits and a stronger route from reactive attendance to planned customer relationships.
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